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Settled with irresponsible seller

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Settled with irresponsible seller Empty Settled with irresponsible seller

Post by jemi Tue Nov 05, 2019 1:19 pm

Seller going to refund..so we solved the issue here peacefully

jemi
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Registration date : 2012-02-17

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Post by Vernvsm Thu Nov 07, 2019 9:00 pm

Sad to say the same happened to me. Bought a product advertised as "Condition: 8/10. Item in good working condition." The advert can still be found in this forum.

However the item was not as described (which was discovered when the item was sent for servicing the next day prior to installation). Seller claimed he cant be held responsible as the previous owner said it was functioning. As the seller I believe he should be responsible for products he sells and not the previous owner.  

Seller should be responsible to ensure the condition of the item is as described in the advert and not otherwise. If it is not as advertised they should at attempt to remedy or at least apologise for the matter. 

PS I still have all the message exchanged with seller.


Last edited by Vernvsm on Thu Nov 07, 2019 9:04 pm; edited 1 time in total (Reason for editing : TLDR)

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Post by WillT Thu Nov 07, 2019 11:36 pm

This is not new. You both not the only ones. It’s high time that seller learns to deal PROPERLY. I don’t even want to go into the details.

It’s high time the moderators do something. A stern warning should be given.

Does not matter it gets settled. It’s about the representation in the ad and the initial transaction.

This seller must not act surprised, did not realise etc.
WillT
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Number of posts : 259
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Location : JayBee
Registration date : 2018-11-22

Character sheet
Source(s): Lumin U1 Mini & Matrix Audio X Sabre Pro
Amplification: Silbatone JI-107
Speakers: Graham Audio LS 8/1 and Harbeth M30.2 40th Anniversary ... REL T7x

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Post by cslim Fri Nov 08, 2019 8:35 am

Hi jemi, if you still need some help to repair your AVR, you can drop me a PM.
If it is due to dry capacitor matter, it can be resolve easily. But if due to defective network audio section, can only try by luck due to IC is BGA type, either successful repaired or risk damaged the whole PCB board (6 layer!). New replacement PCB cost more than your buying price, that's why normally people do not repair this multi-layer PCB.

cslim
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Number of posts : 46
Age : 54
Location : Puchong
Registration date : 2013-06-22

Character sheet
Source(s): Onkyo NS-6170 Network Audio Player, ES9018 DIY DAC
Amplification: Rotel RC-971 Pre, RB-971 Power
Speakers: JBL L65

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Post by cslim Fri Nov 08, 2019 8:43 am

Hi Vern, long time no hear from you.
If you have audio equipment hardware related issue please WA me, maybe I can help if within my knowledge.

cslim
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Number of posts : 46
Age : 54
Location : Puchong
Registration date : 2013-06-22

Character sheet
Source(s): Onkyo NS-6170 Network Audio Player, ES9018 DIY DAC
Amplification: Rotel RC-971 Pre, RB-971 Power
Speakers: JBL L65

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Post by DrWho Fri Nov 08, 2019 10:53 am

Has the original thread about this seller been deleted?

I believe it should not have been deleted so as to benefit this community, bringing notice to us of dishonest dealings. If not, such dealing will be repeated
DrWho
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Registration date : 2009-10-05

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Speakers: Genelec

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